Terms & Conditions

 

JUNK REMOVAL

JUNK REMOVAL SERVICES ARE OFFERED IN THE MAJORITY OF DURHAM, HALTON, PEEL, TORONTO, AND YORK REGIONS.
PRICES SHOWN ON WEBSITE ARE JUST EXAMPLES AND MAY VARY DEPENDING ON A NUMBER OF FACTORS:
A) LOCATION - PRICES SHOWN REFLECT THE PRICES FOR ONLY CERTAIN REGIONS. IN DURHAM WE START AT $29 BEFORE TAX. IN YORK, HALTON AND SCARBOROUGH WE START AT $59 BEFORE TAX. AND IN PEEL AND TORONTO REGIONS WE START AT $59. THE PRICES FOR EACH LOAD SIZE REFLECT THIS INCREASE. THE PRICE FOR A FULL LOAD IN DURHAM STARTS AT $299. THE PRICE FOR A FULL LOAD IN YORK, HALTON AND SCARBOROUGH IS $309. AND THE PRICE FOR A FULL LOAD IN PEEL AND TORONTO IS $329.
b) ITEM LOCATION - PRICES SHOWN REFLECT THE AVERAGE PRICE PEOPLE PAY UNDER NORMAL CONDITIONS. ITEMS THAT ARE NOT PREPARED, OR ARE SCATTERED THROUGHOUT THE RESIDENCE, ARE SUBJECT TO AN INCREASED PRICE UNDER THE DISCRETION OF YOUNG & LARGE EXPERTS. ITEMS THAT ARE OUTSIDE, OR ARE FURTHER AWAY FROM THE PICKUP LOCATION ARE ALSO SUBJECT TO A PRICE INCREASE. ITEMS THAT ARE IN A BASEMENT ARE ALSO SUBJECT TO A PRICE INCREASE. 
c) meSSY/DIRTY ITEMS - WHICH IS UNDER THE DISCRETION OF YOUNG & LARGE EXPERTS, ARE SUBJECT TO PRICE INCREASES. ITEMS THAT CANNOT BE REPURPOSED OR DONATED ARE INCLUDED IN THIS. foR eXAMPLE, A COUCH WITH MULTIPLE STAINS, OR DIRT ON THE SURFACE, OR PET HAIRS ON THE SURFACE CAN BE SUBJECT TO INCREASED PRICES.  rESIDENCES THAT REQUIRE CLEANING, SUCH AS REMOVING LARGE AMOUNTS OF DUST OR DIRT FROM THE FLOOR OR LOOSE BITS ARE SUBJECT TO INCREASED PRICES. 
d) hEAVY ITEMS - ITEMS THAT ARE HEAVIER THAN AVERAGE, OR 'EXTREMELY HEAVY' ITEMS ARE SUBJECT TO INCREASED PRICES. HEAVY ITEMS ARE CHOSEN UNDER THE DISCRETION OF YOUNG & LARGE EXPERTS, BUT THIS TYPICALLY INCLUDES ANYTHING THAT'S OVER 100 POUNDS, OR ANYTHING THAT CAN'T BE LIFTED SAFELY, OR CAN'T BE LIFTED SAFELY WITH TWO PEOPLE. 
e) rENO MATERIALS - RENOVATION MATERIALS ARE SUBJECT TO INCREASED PRICES (DRYWALL, LUMBER, CONCRETE, ETC.). THESE ITEMS ARE ALSO UNDER THE DISCRETION OF YOUNG & LARGE
F) RESIDENCE TYPE - ITEMS THAT ARE IN A HOUSE, GARAGE, OR CURB ARE WHAT WE CONSIDER TO BE AVERAGE RESIDENCE TYPES. ANYTHING THAT COMES FROM A CONDO, APARTMENT, OUTSIDE, BASEMENT, OR ITEMS THAT ARE SCATTERED THROUGHOUT A RESIDENCE ARE SUBJECT TO INCREASED PRICES.
G) HAZARDOUS MATERIALS - ARE STRICTLY FORBIDDEN FROM BEING DISPOSED OF THROUGH YOUNG & lARGE jUNK reMOVAL sERVICES. THESE ITEMS MUST BE MADE AWARE, BEFORE ENTERING THE RESIDENCE, AND WE HAVE THE RIGHT TO LEAVE A JOB IF THERE IS ANY SUSPICION OF SOMETHING HAZARDOUS. THIS INCLUDES CHEMICALS, ASBESTOS, BED BUGS, DRUG RELATED ITEMS, AND ANYTHING ELSE YOUNG & lARGE EXPERTS FEEL IS UNSAFE. 
H) WEATHER - WEATHER MAY ALSO EFFECT THE PRICES SHOWN. PRICES SHOWN ARE EXAMPLES UNDER NORMAL WEATHER CONDITIONS. EXTREME COLD, SNOW, RAIN, HAIL, WIND, OR ANYTHING THAT MAKES THE JOB MORE DIFFICULT MAY EFFECT THE PRICE. 

YOUNG & LARGE HAS THE RIGHT TO CANCEL ANY APPOINTMENT, AT ANYTIME. rEASONS FOR THIS ARE:
a) wEATHER - POOR WEATHER CAN CAUSE YOUNG & LARGE TO CANCEL OR RESCHEDULE JOBS UNEXPECTEDLY.
B) tRUCK MAINTENANCE - TRUCKS WILL SOMETIMES REQUIRE MAINTENANCE DURING THE TIME OF SOME JOBS. IF THERE ARE NOT OTHER TRUCKS AT YOUNG & LARGE'S DISPOSAL, THE JOB MAY BE CANCELLED UNEXPECTEDLY OR RESCHEDULED, AT A CONVENIENT TIME FOR THE CUSTOMER. 
C) NO PARKING - IF THERE IS NOT A SAFE PLACE TO PARK AT THE JOB, YOUNG & LARGE HAS THE RIGHT TO REFUSE THE JOB. PARKING TICKETS CAN BE CHARGED TO A CUSTOMER IF THE CUSTOMER FAILS TO MENTION THE POTENTIAL FOR AN UNSAFE OR NO PARKING ZONE. YOUNG & LARGE HAS THE RIGHT TO LEAVE A JOB FOR THIS REASON AS WELL.
D) UNSAFE - ANY JOB WHERE YOUNG & LARGE EMPLOYEES FEEL UNSAFE, OR THERE IS POTENTIAL FOR INJURY OR DAMAGE, CAN BE REFUSED. 
E) INFORMATION NOT DISCLOSED - IF A CUSTOMER FAILS TO INFORM US OF EVERY DETAIL. WE HAVE THE RIGHT TO CANCEL OR LEAVE YOUR APPOINTMENT. IF EXTRA ITEMS ARE ADDED, THIS CAN ONLY BE DONE IF YOUNG & LARGE EXPERTS ALLOW THEM TO BE ADDED, OR WE ARE INFORMED AHEAD OF TIME. 'SURPRISES', SUCH AS ITEMS THAT WERE NOT MADE AWARE AT THE TIME, ARE EITHER SUBJECT TO PRICE INCREASES, OR WE CAN REFUSE TO REMOVE THOSE ITEMS.

cUSTOMERS UNDERSTAND THAT PRICES GIVEN OVER THE PHONE OR EMAIL ARE JUST QUOTES AND ESTIMATES. PRICES CAN CHANGE IF THE DESCRIPTION OF THE ITEMS OR SITUATION OR ANY OF THE ABOVE FACTORS ARE NOT ACCURATE. CUSTOMERS UNDERSTAND THEY WILL NEVER BE FORCED IN TO DOING A JOB OR OBLIGATED TO CHOOSE US IF THEY ARE NOT SATISFIED WITH PRICING, OR CHANGES IN PRICE, IF THE ITEMS BEING REMOVED CHANGE OR THE CUSTOMER WANTS OTHER ITEMS REMOVED. CUSTOMERS ALSO AGREE TO A $49 CANCELLATION FEE WITHIN 24 HOURS OF AN APPOINTMENT.CUSTOMERS ALSO UNDERSTAND ITEMS FROM JUNK REMOVAL CAN BE REPURPOSED, SOLD, OR DONATED.  

MOVING & DELIVERIES

CONTRACTS WITH DETAILS ON INSURANCE AND RATES ARE EMAILED TO CUSTOMERS INTERESTED IN THESE SERVICES.
JUST LIKE JUNK REMOVAL, moves AND DELIVERIES ARE SUBJECT TO CHANGES BASED ON THE SAME FACTORS AS LISTED ABOVE.

YOUNG & LARGE STORE

ITEMS IN THE YOUNG & LARGE STORE CAN ONLY BE DELIVERED TO HOUSES AT THIS TIME.
aPARTMENTS, CONDOS, AND OTHER RESIDENCES ARE NOT ALLOWED TO ORDER THESE ITEMS. 

ITEMS ORDERED IN THE STORE HAVE NO REFUNDS.

ACCOUNT INFORMATION

ALL ACCOUNT INFORMATION IS KEPT CONFIDENTIAL AND IS NOT SHARED WITH ANYONE. INFORMATION IS KEPT PRIVATE AND CONFIDENTIAL AND IS STORED SOLELY FOR BOOKING AND APPOINTMENT PURPOSES. CUSTOMERS CAN AGREE OR DISAGREE TO BE SENT INFORMATION FROM YOUNG & LARGE EMPLOYEES. 

OTHER

YOUNG & LARGE HAS A 5 STAR GOOGLE RATING AS OF APRIL 22ND, 2018 (ROUNDED UP FROM 4.9).
YOUNG & LARGE COMPETITOR COMPARISONS ARE BASED OFF COMPETITOR WEBSITES AS OF APRIL 22ND, 2018.